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These Terms & Conditions set out the rules that govern your account on 777pug — what you can do, what we are responsible for, and how disputes are handled. Access to the platform is subject to local law and is available only in eligible regions.
By creating an account on 777pug, you agree to these Terms & Conditions in full. They apply each time you log in, browse the game catalog, initiate a wallet transaction, or contact support. We may update the terms when our services or applicable rules change; the current version is always shown on this page and takes effect from the date it is published. If a change materially affects how your account works, we will notify you before it takes effect. Your continued use of the account after that date confirms acceptance of the revised terms. These terms do not override local law in any eligible region where access is permitted — if any clause is found unenforceable under local law, the remaining clauses continue in full force. Wallet operations using Maya, InstaPay, or Bank Transfer are also subject to the terms of those payment providers, and we are not a party to the agreement between you and your payment provider. Where a conflict exists between these terms and a separate written agreement we have with you, the separate agreement prevails. Questions about any clause can be directed to our support channel at any time.
These Terms & Conditions apply specifically to your relationship with 777pug as an account holder. Knowing where the policy starts and stops helps you understand which questions to bring to us and which to direct elsewhere.
The rules for opening, verifying, suspending and closing your 777pug account fall within this policy. This includes login credentials, session conduct and the actions we may take if the terms are breached.
Deposits and withdrawals processed through Maya, InstaPay or Bank Transfer are covered in so far as they involve your 777pug wallet. The processing rules of each payment provider are separate and outside this policy's scope.
Game titles available in the lobby — including content from PlayStar, PG Soft, CQ9 and JDB — are governed by these terms while you access them through your account. Game mechanics and prize structures are determined by the studios, not by this policy.
Links to external sites, payment providers and studio platforms are outside the scope of these terms. We do not accept liability for the content, availability or practices of any third-party service you reach from our platform.
These Terms & Conditions are not only obligations — they also set out what you are entitled to ask of us. You have the right to review the transaction records held on your account at any time by checking the history section in your account dashboard after login. If you notice an error in your registered details — such as a name spelling or linked payment method — you can submit a correction request through the account settings page, and we will process it in line with the verification steps shown there. Any question about how a specific clause applies to your account can be raised through our support channel; we will respond with reference to the relevant section of these terms. Where you believe a transaction has been processed incorrectly, you can open a dispute by contacting support and quoting the transaction reference shown in your wallet history. We retain account data for as long as your account is active and for the period required by applicable law after closure.
Your full wallet history is accessible from the account dashboard after login. Each entry shows the method used — Maya, InstaPay or Bank Transfer — the amount, and the status.
Submit a correction through account settings. Follow the verification steps shown on that page; changes to payment-linked details may require additional confirmation from you.
Contact support and reference the clause number or section title you are asking about. We will reply with a specific answer tied to these terms, not a generic response.
Quote your transaction reference from wallet history when you open a dispute. Support will check the record on our end and advise on the next step within the response window shown in your account.
If any part of these Terms & Conditions is unclear, or if you need to exercise a right described in this policy, the following contact paths are available. Have your account reference ready so we can locate your record quickly.
Open the chat widget from any page while logged in to your account. Quote the section of the terms you are asking about and your account email so support can pull your record immediately.
Send your policy question to the support email address shown in your account settings. Include your account reference and the specific clause you are querying; this creates a written record you can refer back to.
Many policy-related actions — reviewing transaction history, updating registered details, checking the current terms version — are available directly inside your account dashboard without needing to contact support.
These Terms & Conditions describe not just gameplay rules but also how 777pug manages the data and security of your account. Understanding this helps you stay in control of your information and know what to do if something changes.
We hold your information and transaction records for as long as your account remains active, plus the period required by applicable law after you close it. You can request a summary of your records through the support channel named in the terms.
Cookies keep your session active and remember your in-lobby preferences. The cookie settings page, accessible from the site footer, shows which categories are active on your device and lets you adjust non-essential ones.
Under these terms, you are responsible for keeping your login credentials private. If you believe your account has been accessed without your permission, notify support immediately through live chat so we can review the session log.
To request a change to your stored details or ask about deletion once your account is closed, contact support by email with your account reference. We will confirm what can be actioned under applicable law in eligible regions.
These questions come up most often when account holders read through the Terms & Conditions. If yours is not here, contact support and quote the section you are asking about.
The current version is always published on this page. The date at the top reflects when it was last updated. We do not remove older versions from our records — if you need a copy of a previous version for a dispute, contact support with the date range and we will locate it.
They apply to how your 777pug wallet processes those transactions. The rules that Maya or InstaPay apply on their end are separate and set by those providers. If a payment issue involves our wallet record, raise it with us; if it involves the provider's own processing, contact them directly.
We retain your records for the period required by applicable law after closure. During that time you can still request a summary of your data by contacting support with your account reference. Once the retention period ends, data is deleted in line with our internal policy.
Yes. Find the transaction reference in your wallet history inside the account dashboard, then contact support — by live chat or email — quoting that reference. Support will review the record on our side and advise on the next step. Keep a copy of your initial message for your records.
Contact support immediately through live chat while you still have access to your account. Under these terms, you are responsible for keeping your credentials private, but we will review the session log and take appropriate action. Change your password as soon as possible from account settings.
Access depends on local law and is available only in eligible regions where it is permitted. We do not make representations about availability in specific locations. Check the access eligibility notice shown during account registration for the most current confirmation applicable to your situation.